Leveraging our 40+ years experience in the industrial gas business, we focus on the needs of the customer to give visibility of timely delivery of product as well as enhanced communication. We then take the additional step of providing customized customer cost information to help our customers enhance their profitability. Being cost efficient, transparent, and data driven is hallmark of our service.
The customer’s of industrial gas companies require timely deliveries to ensure their operations continue to run. We understand the importance of reliability and timely deliver to the end gas user. Our system is designed so the industrial gas company can always see their delivery trucks position and expected arrival time at the end customer.
Our equipment is consistently monitored in order to collect data that allows us to improve customer performance and reduce overall costs to serve. Examples of big data usage include for route optimization, equipment maintenance scheduling, and fuel efficiency. Our belief is that big data should be an enabler for greater customer satisfaction and employee performance. We use this information in conjunction with our customers to create a seamless improvement mentality.